At KAMADHENU MIXTURE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or purchase our products.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Shipping and Billing Address
- Order Details
- Payment Information (processed securely through our payment partners; we do not store your card or banking details)
- IP Address and Browser Information
- Any information you voluntarily provide through contact forms or customer support
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to your enquiries
- Improve our products and website experience
- Prevent fraudulent transactions
- Comply with legal and regulatory requirements
- Send promotional offers and updates (only where permitted)
3. Payment Security
Payments made through our website are processed by secure third-party payment gateways.
We do not collect or store your debit card details, credit card information, UPI PIN, or banking passwords.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyse website traffic
- Enhance your shopping experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third parties such as:
- Delivery and courier partners
- Payment gateway providers
- Website hosting providers
- Government authorities where required by applicable law
These service providers are required to keep your information secure and use it only for the services they provide to us.
6. Data Security
We implement reasonable administrative, technical, and organisational measures to safeguard your personal information against unauthorised access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Marketing Communications
With your consent or where permitted by law, we may send updates regarding:
- New product launches
- Festival offers
- Discounts
- Promotions
- News from KAMADHENU MIXTURE
You may unsubscribe from marketing communications at any time.
8. Your Rights
You may contact us to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your personal data, subject to applicable legal and business record retention requirements
- Withdraw consent for marketing communications
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.
10. Children's Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the revised Effective Date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
KAMADHENU MIXTURE
Email: kamadhenumixture91@gmail.com
Website: https://kamadhenumixture.com/