These Terms & Conditions ("Terms") govern your access to and use of the KAMADHENU MIXTURE website and the purchase of products from us. By using this website or placing an order, you agree to be bound by these Terms.
1. Business Information
KAMADHENU MIXTURE is a food business operating in India. All products are sold subject to these Terms & Conditions.
2. Eligibility
By placing an order, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information provided by you is true, complete, and accurate.
3. Products
Our products are prepared using traditional methods and quality ingredients.
Minor variations in colour, taste, texture, weight, or appearance may occur and shall not be considered defects.
Product images are for illustration purposes only.
4. Pricing & Payments
- All prices are displayed in Indian Rupees (INR).
- Prices may change without prior notice.
- Orders will be processed only after successful payment confirmation.
- We reserve the right to cancel any order if payment cannot be verified.
5. Order Acceptance
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders involving:
- Incorrect pricing or technical errors
- Product unavailability
- Suspected fraudulent or unauthorised transactions
- Violation of these Terms
If payment has already been received for a cancelled order, the amount paid will be refunded.
6. Shipping & Delivery
- Orders are normally processed within 2–4 business days.
- Delivery timelines are estimates only and are not guaranteed.
- We are not responsible for delays caused by courier companies, weather conditions, strikes, natural disasters, government restrictions, or events beyond our reasonable control.
7. Returns & Refunds
Returns and refunds are governed exclusively by our Return & Refund Policy, which forms part of these Terms.
8. Customer Responsibilities
Customers are responsible for:
- Providing accurate delivery details
- Ensuring someone is available to receive the order
- Inspecting the package immediately upon delivery
- Storing food products according to the instructions provided
We are not responsible for product deterioration caused by improper storage or handling after delivery.
9. Food Safety & Allergies
Our products may contain or be processed in facilities handling ingredients such as peanuts, tree nuts, sesame, wheat (gluten), milk, lentils, gram flour, spices, edible oils, or other common allergens.
Customers with food allergies or dietary restrictions should review product information carefully before consumption.
KAMADHENU MIXTURE shall not be liable for allergic reactions or health issues resulting from undisclosed allergies or individual sensitivities.
10. Limitation of Liability
To the maximum extent permitted by applicable law:
- KAMADHENU MIXTURE shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or our products.
- Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.
- We are not responsible for losses arising from delays, delivery failures, misuse, improper storage, or use of products contrary to instructions.
Nothing in these Terms limits liability where such limitation is prohibited by law.
11. Intellectual Property
All website content, including text, logos, product names, images, graphics, designs, and other materials, is the exclusive property of KAMADHENU MIXTURE and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may modify, suspend, or discontinue any part of the website without prior notice.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
14. Indemnity
You agree to indemnify and hold harmless KAMADHENU MIXTURE, its proprietor, employees, and representatives from any claims, losses, liabilities, damages, costs, or expenses arising out of:
- Your misuse of the website
- Your breach of these Terms
- Your violation of any applicable law or the rights of any third party
15. Force Majeure
KAMADHENU MIXTURE shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including natural disasters, floods, fire, epidemics, strikes, transportation disruptions, government actions, power failures, or other force majeure events.
16. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any dispute arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka.
17. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time.
Updated Terms will become effective upon publication on this website.
18. Contact Us
KAMADHENU MIXTURE
Email: kamadhenumixture91@gmail.com
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